Boosting Occupational Health ROI: A Case Study on Implementing an On-site Clinic

 On-site clinics and mobile occ health services have been shown to reduce Workers’ Comp spending by as much as 70% and reduce lost time by 60%. 

Problem

Companies need effective solutions to improve the health and wellness of their client’s workforce. Specifically, companies in all industries need to manage exposures, monitor individuals’ health and wellness, reduce lost time, case duration, and absenteeism, reduce modified or restricted duty and reduce overall workers’ comp costs while increasing productivity and improving employee health and satisfaction, and morale. 

Example

Client A wants to increase the ROI% of their occupational health programs. They determine that an on-site clinic can provide them with a better ROI by reducing Workers’ Comp spend and lost time impact on production.  

Solution

They set up an on-site clinic in their manufacturing plant and contract for mobile occupational health services at their satellite facilities. The clinic and mobile occ health units implement the following: 

  • Services to manage exposures, monitor individuals’ health and wellness, reduce lost time, case duration, and absenteeism, reduce modified or restricted duty, and reduce overall workers’ comp costs. 
  • Programs to increase productivity and improve employee health, satisfaction, and morale. 
  • High-quality health and wellness services to clients and their workforce. 
  • Medical programs educate employees on healthy practices and behaviors to prevent workplace injuries. 
  • Clinic personnel act as first responders in the event of an accident. 
  • Clinic personnel can provide additional no-cost interventions such as ergonomic assessments and recommendations, wellness training, lunch and learn programs, targeted microbreaks/stretching programs, and similar benefits while onsite. 

Summary and Conclusion

Using critical metrics and measures to evaluate the success of the actions taken, such a program has been shown to reduce OSHA recordable cases by as much as 68%, reduce Work Comp claims by as much as 42%, reduce the number of restricted duty and lost time injuries, and reduce Work Comp cost spend by as much as 70%.

*Industry stats

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Dr. Glen Cheng

A physician-attorney with a dedication to healthcare innovation, informatics, and digital health.

  • Currently spearheads employee health protection and promotion within the VA Pittsburgh Health Care System.
  • Trained in residency at Harvard, achieving board certification as a physician; also a licensed patent attorney with experience as FDA regulatory counsel.
  • Co-founded Acceleromics, a consulting firm providing clinical and regulatory guidance to digital health startups.

Erin Davis

 Chief Clinical Officer at Work Health Solutions, certified in Adult-Gerontology (AGNP-C) and Athletic Training (ATC).

  • Oversees clinical operations and ensures high clinical standards across the company’s national field staff.
  • Former Manager of Clinic Operations and Occupational Health Nurse Practitioner at Stanford University Occupational Health Center (SUOHC).
  • Specialized in treating occupational injuries and illnesses, and provided medical surveillance and travel medicine consults at Stanford and SLAC National Accelerator Lab.
  • Dedicated to sports and occupational injury treatment and prevention.
  • Assistant Clinical Faculty at UCSF, mentoring students in clinical rotations within the Adult Gerontology and Occupational and Environmental Health Program.
  • Holds leadership roles as Treasurer and President Elect of the California El Camino Real Association of Occupational Health Nurses (CECRAOHN), affiliated with the American Association of Occupational Health Nurses (AAOHN).

Dr. Robert Goldsmith

Founder and President of NBS Healthcare Group, with a focus on innovation in healthcare consulting.

  • Previous role as Executive Director for Employee Health at Novartis Services, Inc., leading health services and clinical support.
  • Instrumental in creating an integrated healthcare system at Novartis.
  • Former private practice in internal medicine in Stamford, Connecticut, and Medical Director consultant for GTE Corporation.
  • Transitioned to GE as a Global Medical Director in 2000.
  • Holds a medical degree from Albert Einstein College, an MPH from the University of Connecticut, and completed training at Greenwich Hospital and Yale-New Haven Medical Center.
  • Assistant professor in the Department of Medicine at the Vagelos School of Medicine, Columbia University.
  • Serves as a team physician for high school athletes in Stamford.
  • Published works on occupational health risks, primary prevention, and exercise-induced asthma.